The staff made sure that I was comfortable and had everything I needed. They protected me when I really needed it and was very friendly to talk to. I felt very safe staying there knowing that the staff was going to do everything that they can to protect me and make me comfortable. They calmed me down and protected me after I was cat-called and (sort of) stalked by another guest. They made sure that I knew I wasn't bothering them and that helped me out a lot (I was traveling alone so it was quite a bit stressful for me).
Lawson
September 2024
Hotel was in very convenience location, just 10 minutes away from airport, 15 minutes from downtown by car. Free shuttle to/from airport very quickly arranged. Nice breakfast , wider selection than most of the US hotels we stayed over the years. Very pleasant and accommodating staff. Sparkly clean, very comfortable room, inviting loby with selection of free drinks and fruit,. Very pleasant, relaxing overal stay.
Martina
September 2024
Staff friendly an accommodating. Breakfast personnel did a good job keeping things stocked and cleaning personnel did a good job cleaning the room for the next day. We were there for 5 days, and were not disappointed.
John
März 2024
This hotel was an exceptional place to stay. I should know as much traveling as I do each year and as many hotels that I stay in. I found the room to be clean and very comfortable. The breakfast has a good variety fresh product. Coffee was great. Staff member came by and asked me if there was anything else that I needed. The staff at this hotel was very helpful and made sure that I was taken care of. It has a great location. I was on the last flight in the Springfield and arrived at the hotel rather late I was able to get a taxi took me to the hotel did not charge me the hotel took care of the charge no problems checking in. I would highly recommend this hotel for any traveler and you will not be disappointed
Dennis
Juni 2023
Staff recommended a restaurant that we could walk to. Probably a truck stop at one time and the food was great. The waitress there was terrific and the only one working that night. So we met 2 very helpful staff members at the hotel and another at the restaurant. It was a good stay.
Richard
Oktober 2024
Very clean, great pillows, friendly staff, very good breakfast. Loved the extra effort cleaning staff put in by tying a bow in the toilet paper and arranging bath mat and washcloth in a unique way. Put a smile on my face after a very long day of traveling. Extra effort was very much appreciated.
D_roe
Oktober 2024
Room was quiet and clean. Very nice! Staff was really wonderful. Becka helped me with my travel plans to go see the eclipse by telling me where there might be some bad traffic. On Monday night the staff helped me to get my TV restarted as it had some sort of an outage but they got it fixed. Also, I felt like my car was safe and we were in a good area.
Dianne
April 2024
Staff is ALWAYS friendly. Hotel is very clean, and loved the updated look.
Regina
September 2024
They sent a cab to meet me at the airport. My first person to see at the hotel was Becca who had a very warm personality happy smile and a cold bottle of water. She was over the top nice and made me feel quite welcome. Everything was clean and all the staff were great! Very friendly. The beds were very comfy and the room AC worked very good. You can tell the management team at this hotel take pride in keeping the place clean and making sure you have a pleasant stay.
Jeff
Juli 2022
They had just pulled the carpet out and installed wood floors. Very clean and very nice looking. The bathroom was clean and had everything I needed. The staff was very friendly. The breakfast was probably one of the best I have had, the bacon was crispy, which is unusual, but definitely how I like it!
Darcie
Mai 2023